What are Library Notices?

1	What are Library Notices?
2	How are Library Notices sent?
3	SMS Text Alerts

1. What are the various Library Notices?

Library Notices are email communications telling you about regular loan books due soon, overdue books, recalls, fines, etc. Below is a list of the various Library Notices:

Courtesy Notice

• sent 3 days before a regular loan item is due

• allows you to return or renew the item before it is overdue

• a requested item is available at the pickup library

• the item is held for 4 days until the date specified on the notice

• a requested item has not been picked up within 4 days, or is not available for request (eg. item is being replaced on reserve)

• another borrower has requested an item you have checked out

• you must return the item by the recall due date, or be subject to $2.00/day overdue recall fines

• an item that has been recalled from you is now 5 days or more overdue

• overdue recall fines of $2.00/day accumulate; your borrowing privileges are suspended until the recalled item is returned and fines are paid

• a charge has been assessed for the late return of material

• your borrowing privileges are restored when all fines are paid

• material checked out to you is overdue

• daily fines accumulate; your borrowing privileges are suspended until the material is returned and fines are paid

• a series of notices are sent:

• an item signed out to you is 35 days or more overdue

• replacement charges (including item cost, $25.00 processing fee and $5.00 invoicing fee) have been assessed

• your borrowing privileges are suspended until replacement charges are paid, or the overdue item is returned and the invoicing fee and outstanding accumulated daily fines are paid

• a final reminder of charges that are 90 days or more overdue

• your borrowing privileges remain suspended; academic records will be sealed unless the outstanding charges are paid or resolved within 21 days

• sent in April to remind you to return all outstanding library materials before leaving the university for the summer

Top

2. How are Library Notices sent?

Current students, faculty, and staff receive Library Notices via their Western Identity account. Since email notification is the primary communication mechanism, it is essential that the Western Identity account is checked regularly. The non-receipt of Library Notices does not relieve the borrower from any fines or fees that may be levied.

Other users (Alumni, Guest Borrowers, etc.) can request to have an email address added to their library record to enable receipt of Library Notices by email.

Library notices can also be sent via SMS to your cell phone, see below.

Top

3. SMS TEXT Alerts:

You have the option to receive library alerts by text message on your cell phone in addition to library notices sent to your Western Identity account. Students, faculty and staff can submit this form to receive library alerts by text message.

Alumni, Guest and Direct Borrowers can print out then complete the form and submit to staff at any service desk to receive library alerts by text message.

NOTE: If you change your cell phone number it is your responsibility to update your new number with Western Libraries. To submit a new cell phone number please re-submit the form. The non-receipt of library notices does not relieve you from any fines or fees that may be levied.

After you submit the form the SMS text alert service will begin on the following weekday. You will then receive library notices/alerts by email and text for:

• Courtesy notices for regular loan items due in 3 days
• Requested items ready for pickup
• Items recalled from you
• Overdue items
• Fines and charges

NOTE: Western Libraries sends some messages out as early as 6:00 am each day.

At any time you can choose to opt out of this service by contacting staff at any library service desk.