Faculty Hiring and Retention & New Employee Orientation

A thorough orientation process--and ongoing learning--for staff and faculty increase the new hire's commitment, job satisfaction, and success, and increases the likelihood that the organization will retain that person. The following six articles provide research support for this claim, pointing out, respectively, that:

a) for greatest success, a University should continue the orientation and development of a successful academic through a well-organized mentoring process

b) faculty mentoring has been proven to reduce isolation, culture shock and workload/job stress

c) a good orientation is the best way to promote organizational values and culture; it also reduces training time; why just throw a party when someone leaves? celebrate when someone arrives!

d) a good orientation increases retention: continuous re-orientation keep people positive about change

e) informal sources of recruitment information (about the job and the organization) are more effective than formal sources in ensuring the new hire's job survival (satisfaction, success, commitment, and retention)

f) recruiting a new faculty member can cost a department the equivalent of one year's salary, so it's wise to learn best practices in faculty hiring.

Articles

Mentoring in Academe: Models for facilitating academic development Julie Kunselman, Christopher Hensley, Richard Tewksbury. Journal of Criminal Justice Education Highland Heights: Spring 2003. Vol. 14, Iss. 1, p. 17-31,33-35,183-184,186

Mentoring new faculty in a department of psychiatry Evarts C Fox III, Jane A Waldron, Phil Bohnert, Earl S Hishinuma, Carol R Nordquist. Academic Psychiatry Washington: Summer 1998. Vol. 22, Iss. 2, p. 98 (9 pp.)

Getting to Know You
Jennifer Hutchins. Workforce Costa Mesa: Nov 2000. Vol. 79, Iss. 11, p. 44-48 (4 pp.)

Putting Out the Welcome Mat
Rebecca Ganzel. Training Minneapolis: Mar 1998. Vol. 35, Iss. 3, p. 54-62 (7 pp.)

A Psychological Process Investigation for the Effects of Recruitment Source and Organization Information on Job Survival: Summary Alan Msaks. Journal of Organizational Behavior (1986-1998) Chichester: May 1994. Vol. 15, Iss. 3, p. 225 (20 pp.)

What We Waste When Faculty Hiring Goes Wrong Kevin J.H. Dettmar. The Chronicle of Higher Education Washington: Dec 17, 2004. Vol. 51, Iss. 17, p. B6-B8

WHAT IS AN ORIENTATION PROGRAM?

A program designed to provide new employees with complete and uniform information about the firm, its organization, mission, functions and policies, compensation, benefits, services, work requirements, standards, rules, safe work habits, and desirable employee-management relations. The objective is to develop confident, loyal, effective, and productive workers and to reduce the likelihood of rule violations, accidents and injuries, discharges, resignations, and grievances. Orientation programs are offered to people following initial hire, transfer, and promotion. (Tracey, William R. The Human Resources Glossary: The Complete Desk Reference for HR Executives, Managers and Practitioners (2nd Ed.), p. 374).

BOOKS

Arthur, Diane. Recruiting, Interviewing, Selecting & Orienting New Employees. New York: AMACOM, 1998.
[electronic resource] Internet. Connect to NetLibrary resource

Arthur, Diane. Recruiting, Interviewing, Selecting & Orienting New Employees. New York: AMACOM, 1991.
DBW stack HF5549.5.R44A75 1991

Baldwin, David A., Wilkinson, Frances C. & Barkley, Daniel C. Effective Management of Student Employment: Organizing for Student Employment in Academic Libraries. Englewood, Colo.: Libraries Unlimited, 2000.
DBW stack Z675.U5B279 2000

Bolton, Trevor. Human Resource Management: An Introduction. Oxford: Blackwell Publishers, 1997.
BUS stack HF5549.B759 1997

Gootnick, Margaret Mary & Gootnick, David. Action Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on the Job. New York: AMACOM, 2000.
BUS stack HD31.G595 2000

Klinvex, Kevin C., O'Connell, Matthew S. and Klinvex, Christopher P. Hiring Great People. New York: McGraw-Hill, 1999.
BUS stack HF5549.5.S38K59 1999 Also available on the Internet. Connect to NetLibrary resource.

Langdon, Danny G., Whiteside, Kathleen S. and McKenna, Monica M., editors. Intervention Resource Guide: 50 Performance Improvement Tools. San Francisco: Jossey-Bass/Pfeiffer, 1999.
BUS stack HF5549.5.P37I57 1999

Sims, Doris M. [complied by] Creative Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing your Orientation Program. New York: McGraw-Hill, 2002.
BUS stack oversize HF5549.5.I53C74 2002

Ukens, Lorraine L., editor. What Smart Trainers Know: The Secrets of Success from the World's Foremost Experts. San Francisco: Jossey-Bass/Pfeiffer, 2001.
BUS stack HF5549.5.T7W478 2001

Zemke, Ron & Anderson, Kristin. Coaching, Knock your Socks off Service. New York: AMACOM, 1997.
BUS stack HF5415.5.Z459 1997

* When searching the Western Libraries Catalogue the following subject headings will direct you to relevant resources:
employee orientation
, employee training personnel, training.

JOURNAL ARTICLES

Garvey, Charlotte. "The whirlwind of a new job,"HRMagazine. Vol. 46, Issue 6, pp. 110-118. (Jun 2001).

Hutchins, Jennifer. "Getting to know you,"Workforce. Vol. 79, Issue 11, pp. 44-48. (Nov 2000).

Lindo, David K. "New employee orientation is your job!"Supervision.Vol. 60, Issue 8, pp. 6-9. (Aug 1999).

Lorraine, Kaye. "How to cut the cost of job orientation,"Supervision. Vol. 60, Issue 7, pp. 12-14. (Jul 1999)

Robbins, Randall L. "Orientation: Necessity or nightmare?"SuperVision. Vol. 63, Issue 10, pp. 8-9. (Oct 2002).

WEB RESOURCES

Business.Com - New Employee Orientation (Business.Com)
Articles on orientation for new employees, along with other resources.

Conducting Effective Employee Orientations (CHIC Hospitality Consulting Services)
General information about employee orientation programs, starting with the orientation process.

Constructive Change - Brief information on what to do before the employee arrives, the first day of work, the first week of work and the first six months. The information provided may be used as a checklist for setting up a new employee orientation program.

Human Resource Tools - HRTools.com provides checklists and other tools to help organizations implement an employee
orientation program. Example: Orientation Checklist.

Make New Employee Orientation A Success (Barbazette, Jean) - This article lists twelve key factors that can contribute to the successful orientation of new employees.

New Employee Training - is it worth the investment? (What You Need to Know About Management)

New Staff Orientation (The University of Western Ontario)

* For further assistance or to offer suggestions, please visit the staff at the Business Library or send us an
e-mail: buslib@ivey.uwo.ca