Hoshin Planning

For additional material in books see the following: there is a useful discussion of "Hoshin Kanri" in a book by an author who has written a fair amount on the subject, SARV SINGH SOIN, Total Quality Control Essentials ( HD62.15.S63).
A more recent bok by the same author, Total quality essentials : using quality tools and systems to improve and manage your business. (BUS STK HD62.15.S633 1999) takes you straight to the heart of Total Quality and shows you how to apply the famous Hoshin Kanri Planning Process

See also the helpful chapter "Hoshin Management" in A New American TQM: Four Practical Revolutions in Management ( HD62.15.S55).

See The Baldrige Quality System ( HD62.15.G46), Quality Wars ( HD62.15.M3465) and the section on the history of hoshin in chapter three of Beyond Strategic Vision: Effective Corporate Action With Hoshin Planning (HD30.28.C697 1997).

Some additional books on hoshin include The Management Compass: Steering The Corporation Using Hoshin Planning ( HD62.15.B428 1995), Hoshin Planning (HD30.28.K558 1989), Hoshin Kanri (TS156.A36713 1991) and Breakthrough Management ... (HD30.28.M45713 1995).

The following citations provide suggestions for readings on hoshin planning:

Gunn, Bob "Measuring Up...Consistently" Strategic Finance. June 2004. Vol. 85, Iss. 12; p.8

Witcher, Barry J. "Policy management of strategy (hoshin kanri) " Strategic Change. Mar/Apr 2003. Vol. 12, Iss. 2; p. 83

Witcher, Barry J. "Hoshin kanri: A study of practice in the UK " Managerial Auditing Journal. 2002. Vol. 17, Iss. 7; p. 390

Tennant, Charles; Paul Roberts. "Hoshin Kanri: a tool for strategic policy deployment " Knowledge and Process Management. Oct/Dec 2001. Vol. 8, Iss. 4; p. 262

Dennis, Pascal. " Hoshin planning--beyond strategic vision (part 1) " Canadian Machinery and Metalworking.May 2001. Vol. 96, Iss. 4; p. 23

Tennant, Charles; Paul Roberts. "Hoshin Kanri: Implementing the catchball process " Long Range Planning. Jun 2001. Vol. 34, Iss. 3; p. 287

Tennant, Charles; Paul Roberts. "Using Hoshin Kanri for strategy deployment " International Journal of Manufacturing Technology and Management. Vol. 2, Iss. 1-7; p. 517

Pun, K.F. "A QFD/hoshin approach for service quality deployment: a case study", Managing Service Quality. 2000.
Vol. 10, Iss. 3; p. 156

Marsden, Neal. "The Use of Hoshin Kanri Planning and Deployment Systems in the Service Sector: An Exploration", Total Quality Management; Jul 1998

Seki, Hoshin. "Reproduction Revolution", Editor & Publisher; Sept.27 1997

Campbell, Sandy. "Market Memo: Focusing and Aligning Hospitals Through Hoshin Planning", Health Care Strategic Management; Feb 1997

St. Lawrence, Dennis. "Powerful Planning With Simple Techniques", Quality Progress; Jul 1994

King, Bob. "TQM Can Improve Your Bottom Line", Executive Excellence; May 1993

Cobbe, George. "Growing Total Quality Into a Management Process", Business Quarterly; Spring 1993

Web Sites:

Total Quality Engineering - Hoshin Kanri
http://www.tqe.com/hoshin.html

MCTS - What is Hoshin Kanri?
http://www.mcts.com/Hoshin-Kanri.htm

Gemba Research - Hoshin Planning Tools
http://hoshinplanning.com/tools.htm