"On Order" or "In Process" Items

Items with a status of "ON ORDER" or "IN PROCESS" may be requested through the academic search tool.

Current Western or Affiliated University College faculty, students, and staff may place requests on these items. All other users must contact staff to request items.

Estimated Delivery Times

  • "ON ORDER" items- Unable to estimate a date; you will be notified when the item is available
  • "IN PROCESS" items- Usually 2-3 weekdays; you will be notified when the item is available.

Once the item is ready for pickup it is held for four days only at the Service Desk of the specified pickup location. If the item is not picked up within this time it will be shelved, returned to its home library, or forwarded to the next patron in the hold queue.

Contact staff if you have any problems placing a request.