Western Libraries

FAQ - Interlibrary Loans

1. I am having trouble logging in, or have forgotten my password
2. How much does this service cost?
3. What cannot be borrowed?
4. I am getting an error message. What do I do?
5. I could not find my item in the RACER catalogues, how do I submit my request?
6. How long will it take for my request to arrive?
7. Will I be contacted?
8. How will I get my article?
9. How do I check the status of my request?
10. How long may I borrow the item?
11. How do I cancel an Interlibrary Loan request?
12. How do I set up and use my search profile?
13. How do I see a list of all my requests?
14. Can I use Interlibrary Loan to request hard copy (e.g. print, microfilm) of a title we have electronically?
15. Where can I return my Interlibrary Loans?

1. I am having trouble logging in, or have forgotten my password

2. How much does this service cost?

3. What cannot be borrowed?

4. I am getting an error message. What do I do?

5. I could not find my item in the RACER catalogues, how do I submit my request?

6. How long will it take for my request to arrive?

7. Will I be contacted?

8. How will I get my article?

9. How do I check the status of my request?

10. How long may I borrow the item?

11. How do I cancel an Interlibrary Loan request?

12. How do I set up and use my search profile?

13. How do I see a list of all my requests?

 14. Can I use Interlibrary Loan to request hard copy (e.g. print, microfilm) of a title we have electronically?

15. Where can I return my Interlibrary Loans?