COVID-19 Pandemic – Changes to Library Services

Published on March 17, 2020

Published on June 1, 2020

Based on a directive from Ontario’s Chief Medical Officer of Health, all Western Libraries locations are closed. Along with the rest of campus, we’re working to resume on-campus services in accordance with public health and government protocols. Visit Western’s COVID-19 page to read the latest campus updates in full.

Our online collections and services continue to be available to support your teaching, learning, and research needs.

Current services and services coming soon are detailed below.

Course Support

Course Readings

Western Libraries’ Course Readings service is here to support your development of online courses. We understand this transition poses new challenges, and our service will help you make arrangements for accessible, digital content wherever possible.

We will:

  • Create stable links to online resources
  • Purchase new e-books for the collection
  • Search our databases of expanded publisher collections, available for a limited time
  • Assist with copyright compliance and pay clearance fees
  • Help you integrate your Course Readings into OWL
  • Support your students’ accessibility needs

We are unable to set up short-term reserves for loan. These services will resume when libraries reopen to staff.

To get started, add the Course Readings plugin tool to your OWL course site or send us your syllabus. Requests will be processed in the order they are received.

For more information, visit the Course Readings Guide or contact coursereadings@uwo.ca.

For tips on how to find online course materials check out our guide, Find Online Course Materials.

Copyright

If you have any copyright related questions connected to your online course content please contact copyright@uwo.ca.

Teaching Support

For instructors preparing online courses, we’ve curated a list of how-to videos you can add to your OWL courses.

If you need assistance integrating digital library materials into online courses or assignments, or other information literacy support, visit our Teaching Support page or contact wlteach@uwo.ca.

Research Support

Research help is available for students and faculty through chat and email.

Print collections

At this time, general access to print collections is not available. Researchers with exceptional needs may request access on a case by case basis. Please contact Bobby Glushko for assistance.

Coming Soon

We’re planning to expand scanning services so you can soon request portions of physical library materials to be delivered to you by email (as allowable under existing copyright laws and fair dealing guidelines).

No-contact pick up of physical library materials will also soon be available to you at The D.B. Weldon Library. Our goal is to have these services in place beginning June 22. Updates on these services will be provided here as we have significant information to share.

Electronic Collections

While print collections are unavailable, we have taken steps to enhance our electronic collections to support the teaching, learning, and research needs of our community.

Interlibrary Loans (RACER)

Interlibrary Loan (RACER) requests are limited to online materials only.

COVID-19 Resources

We’ve created and curated a list of COVID-19 resources to help support our community.

Facilities Access

Based on a directive from Ontario’s Chief Medical Officer of Health, all library facilities are closed.

Graduate Study Carrels in Weldon

Access to critical materials in graduate study carrels will be arranged by appointment only. Please send your request to library@uwo.ca.

Carrel assignments for the spring and summer term have been postponed until further notice.

Returning materials

Where can I return materials?

It is not necessary for you to return materials to campus at this time. We do not charge fines on general material, and all users have unlimited renewals through My Library Account.

If you need to return materials, please return them to the Education Library returns bin. The book drop is located on the exterior of the Faculty of Education building, on the north side near the entrance to the Education Library. Please wear gloves or use a paper towel when touching the returns bin handle, and continue to follow good hygiene practices, as the handle is not being regularly sanitized.

What about library fines?

We do not charge fines on general material, and all users have unlimited renewals through My Library Account. We will waive any fines on other material when it is able to be returned. It is not necessary for you to return materials to campus at this time.

What if I get a notice to return an item?

Automatic notices have been turned off, however it is still possible you may have received a notice. You are not required to return items at this time.

Questions?

Contact library@uwo.ca for questions regarding library services.

For questions about Western’s COVID-19 policies and procedures, visit uwo.ca/coronavirus/.