User Participation Lab

User Participation Lab

What is the User Participation Lab?

The User Participation Lab is our hub for collaborating with our diverse community of library users. Our goal is to involve students, faculty, and visitors in the testing and design of Western Libraries services and spaces. Talking to you about your experiences helps us ensure that the libraries are useful, accessible, and user-friendly for all.  

Get involved

Make your voice heard by joining the User Participation Lab. When you join we’ll notify you of new opportunities to provide us with your feedback and test our services and spaces.

We encourage users at all levels of ability and familiarity with the library to apply. Having a broader range of perspectives will help us ensure that our services work for all users. 

Join now

Current projects

We just wrapped up a major project looking at how accessibile the library's website and online services are. Check out the final report below.

Watch this space for our next project.

Contact us if you are interested in participating.

Lab results

You've already taught us a lot about how you use our libraries. Check out our findings from our past user testing sessions.

The UX Café is a pop-up library event where library users provide feedback on various library services and tools. The feedback we collect in these testing sessions guides us in making quick and impactful changes to the libraries.