Electronic Document Delivery

Electronic Document Delivery is an article scanning service that is offered to Western and Affiliated University College faculty, staff and students. Only items with the location "STORAGE- Use 'Request Item'" are eligible for this service.

How to place a request:

Note:  For multiple article requests:

• From the same journal volume - must be made on the same form
• From different journal volumes - must be made on separate forms

1. Locate the item record in the Shared Library Catalogue
2. Select the button
3. Login to My Library Account
4. Choose Desktop Via Document Delivery as your pickup location
5. Complete the citation information: journal title, author, article title, publication date, volume, issue and page numbers
6. Click
7. Select the specific item you need
8. Click

The item is scanned to a server within two weekdays from the time the request is received. You will receive an email with instructions for accessing your article.

In order to address copyright issues, the system removes the item once it has been viewed five times, or after two weeks have passed since email notification was sent. Articles may be printed from Adobe Acrobat. If the article is not accessed within the two weeks since email notification, it is automatically deleted from the system.

If any problems are encountered an email can be sent to Electronic Document Delivery.

NOTE: Type in you login and PIN number instead of using cut and paste.

Open the PDF from your Western Identity account. Problems have been encountered by users attempting to access acticles from Hotmail or other email applications.