Western Libraries

Print, Copy, Scan


Equipment Locations

Library Location Print, Copy, Scan Station
Stand Alone
Document Scanner
Micro Scanner
Archives & Research Collections Centre
Reading Room
(Registered Patrons only)
1 * No 2
C.B. "Bud" Johnston Library Main Floor
1
No No
Education Library Main Floor
1
No No
John & Dotsa Bitove Family Law Library Main Floor
2
Main Floor
2
No
Music Library Second Floor Talbot College
3
No Second Floor Talbot College
1
Allyn & Betty Taylor Library Main Floor 3


Collaborative Learning Centre
1
No
The D.B. Weldon Library Main Floor 6

No Main Floor (behind Spencer Gallery)
3
Map & Data Centre Ground Floor Weldon Library
1
Ground Floor Weldon Library
(Map & Data Use Only)
1
No

Exceptions

* Archives & Research Collections Centre Reading Room:

  • Print, Copy, Scan services are only available for registered users of the Reading Room
  • Staff need to be consulted before copying or scanning take place
  • If staff assistance is required, additional fees may apply.

Additional Western University print, copy, scan services are available:

Printing, Copying and Scanning at Brescia
Printing, Copying and Scanning at Huron
Printing, Copying and Scanning at King’s

Genlabs: various locations for computers, software, and scanners.

Creative Services, 2nd level of UCC for colour copying and faxing.

Payment, Cost and Refunds

Payment

All printing and copying is paid for through your PaperCut account. You can add funds to your PaperCut account using a credit card or pre-paid PaperCut card.  

Pre-paid cards are available for purchase in $1.00, $5.00, $10.00 or $20.00 amounts at the Service Desk of most library locations.

Credit Card

PaperCut accepts Visa and MasterCard credit cards.

The minimum amount you add by credit card is $5.00.

Alumni and Guests cannot add funds by credit card at Guest computers in Western Libraries locations.

Cash

Pre-paid PaperCut cards can be purchased with cash at most Western Libraries Service Desk locations.

Alumni and Guests must use pre-paid PaperCut cards to add funds to their PaperCut accounts in Western Libraries locations.

Debit

Pre-paid PaperCut cards can be purchased with debit at The D.B. Weldon Library and Allyn and Betty Taylor Library.

Cost

Printing and Copying
Black and White 10¢ per page, 20¢ double-sided
Colour 50¢ per page, $1 double-sided
Scanning
  • Scanning to email or USB device is free
  • Microform (microfiche or microfilm) scanning to a USB device is free
  • Microform scans sent to a printer are the same cost as printing or copying.

Refunds

Western Libraries will accept the following reasons for refunds:

  • Streaked or faded toner
  • Paper jams where printer doesn't automatically reprint the job
  • Printer has to be powered down to fix an error and the print job does not print upon powering back up.

If you need a refund for your print, photocopy or scanned job please contact staff at the Service Desk of your library location.

Refunds to your PaperCut account OR reprints will be provided at the discretion of staff.

Staff will not issue refunds for any unused balance on your PaperCut account, including when you leave Western and/or graduate. You are advised to only add the amount of funds to your PaperCut account you will need for your print, copy or scan jobs.

File and Paper Size

File Size Limits

Printing

PaperCut will not print file(s) that exceed a certain limit in total. It is suggested that you send files separately.

Sent By Limit
Email 15 MB 
WebPrint 25 MB

Scanning

There is a 15 MB limit for scanning to email.

There is no limit to scanning to a USB.

Paper Sizes 

All locations have letter (8.5” x “11”), legal (11” x 14”) and ledger (11” x 17”) size paper.

Copyright

Western faculty, staff and students are creators of material that is subject to the protections of the Canadian Copyright Act. Every day, we also use the copyright-protected material of others in the course of our research, teaching and learning. The law and its application by Canadian courts serve to strike an equitable balance between these creator and user rights. Accordingly, each of us has both privileges and obligations that arise from Canadian copyright law itself and as it has been interpreted and applied by the courts.

For more information about copyright, as well as links to copyright resources and tools, please go to Copyright@Western.

How Do I...

 How do I log in to PaperCut?


On the left side of the Western Libraries homepage under "Getting Started" choose PaperCut Login.

Students, faculty or staff log in

Current students, faculty and staff at Western have a PaperCut account. Use your Western Identity username and password to log in.

PaperCut Login screen

Alumni & Guests log in

Alumni and Guests must register for a PaperCut account in order to print, copy or scan at Western Libraries. You must have an email account to register.

 How do I create a PaperCut account? (Alumni and Guests only)

    On the PaperCut login page click "Alumni and Guests - Register here".

    Alumni and Guests register here PaperCut login screen

    Complete the registration form then log in to PaperCut to manage your account, or to print, copy or scan documents.

    PaperCut New User registration image

    Alumni and Guests MUST use Web Print or Email to print documents.

    How do I manage my PaperCut account? (all users)

    Once logged in, your activity summary and balance are displayed.

    How do I add funds to my PaperCut Account?

    You can add funds to your PaperCut account online with your Visa or MasterCard credit card. The minimum amount you add by credit card is $5.00.

    You can purchase a pre-paid PaperCut card (available in $1.00, $5.00, $10.00 or $20.00 amounts) with cash at most locations, or with a debit card at The D. B. Weldon or Taylor Libraries.

    In Western Libraries locations Alumni and Guests must use pre-paid PaperCut cards to add funds to their PaperCut account; adding funds by credit card is not available at Guest computers.

    How do I add funds to my account with a credit card?

    The minimum amount you add by credit card is $5.00.

    • Log in to PaperCut
    • Click "Add Credit"
    • Select an "Amount to Add" from the drop down menu
    • Click “Add Value.”

    .Add Credit to PaperCut account image

    Enter your credit card information

    PaperCut credit card information screen

       Click "Process Transaction."

    How do I redeem a Pre-paid PaperCut Card to fund my account? (all users)

    In Western Libraries locations Guests must use pre-paid PaperCut cards to add funds to their PaperCut account.

    Purchase a pre-paid PaperCut card (available in $1.00, $5.00, $10.00 or $20.00 amounts) at most locations with cash, or with a debit card at The D. B. Weldon or Taylor Libraries.

    Example:PaperCut Card

    Click "Redeem Card".

    PaperCut Redeem card image

    Enter the card number, including the letter and hyphens, to add the pre-paid amount to your PaperCut account. To verify the amount was added to your balance click "Summary".

    PaperCut Summary display

    Once the pre-paid amount is added to your PaperCut balance the pre-paid card is no longer valid. Unused pre-paid PaperCut cards expire by the date specified on the card.

    How do I print from a library computer? (Students, faculty or staff)

    • Open your document
      • PDF document: use the printer icon within the PDF to print
      • Word document: File- Print
    • Black and white printer is the default; for colour, select colour in your printing settings
    • Set any preferences (e.g. double sided).
    • Select "Print"
    • Log in to any Print, Copy, Scan station with your PaperCut username and password, release and retieve your print job.

    How do I print from a Guest computer? 

    Students, faculty or staff

    • Log in to your PaperCut account
    • Send your print job using Web Print (see instructions below)
      OR
    • Save the document to the desktop then email the document to the printer (see instructions below).

    Alumni or Guests

    • For Word documents, PDFs, PowerPoint or html files
    • Save the document to the desktop
    • Use either Web Print or email to print (see instructions below).

    How do I print from email?

    Send documents as email attachments. There is a 15 MB file size limit.

    From: your PaperCut account

    • Western students, faculty or staff must use your Western email, example:username@uwo.ca
    • Alumni or guests must use your PaperCut email account, example:username@gmail.com

    To: the printer's email address, example:

     library-black-and-white@uwo.ca  for black & white
     library-colour@uwo.ca for colour.

    Log in to the Print, Copy, Scan station with your PaperCut username and password, release and retrieve your print job.

    How do I use Web Print?

    This printing option allows you to upload documents from any browser or from your laptop.

    There is a 25 MB file size limit.

    Documents sent using Web Print are printed as is; print properties cannot be changed.

    • Log in to your PaperCut account on any device
    • Click "Web Print"
    • Click "Submit a Job".

    PaperCut Submit a job

    Select a printer: "drucker\Library-Black-and-White" for black & white,  or "drucker\Library-Colour" for colour.
    PaperCut Print Options image

    Click "Print Options and Account Selections" to change the number of copies as required.
    PaperCut Upload documents image

    Click "Upload Documents".

    PaperCut Upload Files image

    Supported file types are displayed.
    Drag one or more files, or click "Upload from Computer" to browse and select files to print.

    PaperCut Upload Complete image

    Click "Upload & Complete" to send the document(s) to the printer.

    PaperCut Held in Queue

    Once the upload is successful the status will display "Held in queue".

    Log in to the Print, Copy, Scan station with your PaperCut username and password, release and retrieve jour print job.

    How do I print from a USB device?

    From a Library Computer

    • Insert your USB device into the USB port
    • Locate your file
    • Send to the printer using Web Print, file - print, or email
    • Log in to the Print, Copy, Scan station with your PaperCut username and password, release and retrieve your print job.

    From a Guest Computer

    • Insert your USB Device into the USB port, located on the front of the computer tower
    • Locate your File
    • Send to the printer using Web Print, file - print, or email
    • Log in to the Print, Copy, Scan station with your PaperCut username and password, release and retrieve your print job.

    From a Print, Copy Scan station

    This service only works for PDF files. IF the PDF has colour the Print, Copy Scan station will print in colour by default and charge accordingly. 

    • Insert your USB device, the USB port is located on the right of the machine
    • Login, or use "Tap To Go"
    • Hit "Print"
    • Click "USB"
    • Your USB directory of files will display on the screen
    • Locate the desired PDF
    • Click "Print"
    • Log in to the Print, Copy, Scan station with your PaperCut username and password, release and retrieve your print job.

    How do I get my print job?

    Log in at a Print, Copy, Scan station in any library to pick up your print job. It will be held in the print queue for 3 hours.

    All users may use the on screen keyboard and number keypad to log in. Western students, faculty and staff may log in with Tap to Go.

    Western students, faculty and staff- log in with your Western Identity username and password.
    Alumni or Guests- log in with your PaperCut registered email username and password.

    Once you log in your PaperCut account balance is displayed along with your documents that are ready to print.

    You have the option to:

    • "Print All," or choose to print an individual job
    • "Cancel All," or cancel an individual job.

    Click "Refresh" if any recently uploaded files have not yet appeared in your list.

    How do I Tap To Go? (students, faculty or staff only)

    To use "Tap To Go" you must first link your Western ONECard. To associate your card:

    • Place your Western ONECard over the Tap device
    • A login screen will appear on the Print Colour, Copy or Scan station
    • Log in with your Western Identity username and password
    • Press "Associate Card"
    • Your PaperCut account is now linked to your Western ONECard.

    Next time you use the Print, Copy or Scan station just Tap To Go !

    How do I copy?

    To use the document feeder:

    • Make sure the document is not folded, wrinkled and does not have staples
    • Load your document into the feeder, five (5) pages at a time, print side up
    • Press the "Start" button.

    To copy double-sided:

    • Place your document on the glass, print side down
    • Select the "1-1 simplex" tab on the screen
    • Select the option 2-2
    • Press "Ok"
    • Press the "Start" button
    • Flip your sheet over when the first side is done
    • Press "Next Copy"
    • Press "Job Finished" if done, OR
    • Press "Next Copy" to copy more pages.

    To copy in colour:

    • Place your document on the glass, print side down
    • Select "Auto Colour" on the main screen
    • Press the "start" button.

    To zoom: (reduce or enlarge)

    • Place your document on the glass, print side down
    • Select the "Zoom" tab on the screen
    • Use the directional arrows to zoom up (enlarge) or zoom down (reduce)
    • Select the original paper size (LT = letter, LG = legal)
    • Select "Ok"
    • Press the "Start" button.

    How do I scan a document?

    Scanning is FREE but you must have a minimum of 50¢ on your PaperCut account to enable this function.

    To scan to a USB device using a Print Colour, Copy or Scan station:

    • Press the "Scan" button
    • Select "File/USB"
    • Select "USB Media"
    • Insert your USB device into the Print Colour, Copy or Scan station (USB port located on the right side of the machine)
    • Key in your file name (optional)
    • Place your document on the glass, print side down
    • Press "Ok"
    • Select "Scan"
    • when scanning is done select "Job Finished"
    • your document is sent to your USB device
    • the Print Colour, Copy or Scan station should prompt you when to remove your USB device,

         There is no limit to scanning to a USB.

    To scan to a USB device on a Stand alone scanner:

    Ask for assistance from staff at the Service desk in your location.

    To scan to Email on a Print Colour, Copy or Scan station: (all users)

          There is a 15 MB file size limit. It is suggested that you scan files in separate emails to avoid exceeding this limit.

    • Select "Scan"
    • Select "Email"
    • Place your document on the glass, print side down
    • Under "To" the email address associated with your PaperCut account will appear
      • for Western students, faculty and staff - your Western email address e.g.: username@uwo.ca
      • for guests and alumni - your PaperCut registered email address e.g.: username@gmail.ca
    • Select "File" to key in a file name (optional)
    • Select "OK"
    • Select "Scan"
    • When done select "Job Finished"
    • The screen should now read "Sending Email"
    • Your document scan will be emailed to the designated email address.

    To scan to email on a stand alone scanner:

    Ask for assistance from staff at the Service desk in your location.

    How do I scan a microform?

    Ask for assistance from staff at the Service desk in your location, or read the posted instructions.