Western Libraries

Off-Campus Access

What you need to know about EZProxy

EZProxy Button & Link Generator

EZProxy Troubleshooting

What you need to know about EZProxy

What is EZProxy?

EZProxy allows users to sign in to a proxy server which acts on behalf of a computer being used in a remote location. The proxy server makes it possible for Western faculty, students and staff to access all of the available electronic resources, from any location.

It is necessary to sign in to the proxy server because some of the Western Libraries' electronic resources are restricted to Western faculty, students and staff use ONLY. The library system must sign a licensing agreement, which requires us to ensure that only members of the Western community use these resources. We only restrict access when a license agreement requires us to do so.

Who can use EZProxy?

Any member of the Western Community (faculty, student or staff) who connects to the internet through an Internet Service Provider (ISP) other than Western (ie. Sympatico, Rogers, etc.), OR who works from an off-campus location in a research institute, hospital or private office.

The proxy server is not necessary for members of the Western community who connect to the Internet through a computer located within the Western network or who dial into the Western modem pool. You are already assigned an IP address within the Western domain (129.100).

How do I access library resources from off-campus?

To connect to, and search, Western Libraries online resources from your home or another off-campus location, you must log into the proxy server with your Western personal computer account.

For best results, sign in using "Off-Campus Access" before beginning your database or catalogue search. You can also sign in any time while navigating the Western Libraries website. The "Off-Campus Access" login is always in the top left hand corner of each page, and once logged in, you can continue your search from the same page where you logged in.

How do I navigate in EZProxy?

Be sure to navigate the Western Libraries homepage by using the browser's forward and back arrows so that you remain on the proxy server at all times. Look in the address window for the word 'proxy.' if 'proxy' is in the address window you are logged on to the proxy server.

For convenience of access and to avoid multiple authentications, it is recommended that users either open a new tab to the EZProxy server in their browser or launch a separate session of the browser for EZProxy use.

Problems or comments? Please contact us.

EZProxy Button

The EZProxy button (or bookmarklet) is no longer supported.

EZProxy Link Generator

Try the EZProxy Link Generator to rewrite any existing bookmarks you have into EZProxy-style bookmarks. You can also use the link generator to convert journal or database URLs that you receive in e-mail messages, PDF files, or Word documents.

Problems or comments? Please contact us.

EZProxy Troubleshooting

Why am I being asked to login to this journal/resource?

If you are being asked to login to a journal or other electronic resource site, it may be because you have disconnected from the EZProxy server, or you are visiting a resource that requires a second login. To see the list of journals which currently require a second login, please click here. [Please note that this is only available to members of the Western community.]

Why can't I access the EZProxy from my business office?

If you are attempting to access the library resources from a business office and you are experiencing difficulties, you will need to consult your IT department for assistance.

Do I need to change any settings on my computer to use EZProxy?

No, you do not need to change any settings on your computer, but:

Please note: If all your settings and authorizations are valid please be aware that, at times, access problems are solved by waiting for a time and then attempting to access once more.

What do I do if the the link from the library catalogue does not work?

If you are on-campus and the link listed under the 'Click on the following to connect to ...' does not take you to the item in which you are interested please complete this form and return to the catalogue to determine if the item is available in paper format or from another provider.

If you are off-campus and the link listed under the 'Click on the following to connect to .....' does not take you to the item in which you are interested look in the address window for the word 'proxy.' if 'proxy' is in the address window you are logged on to the proxy server. If you are still connected to the proxy server and the link from the catalogue still does not work properly please complete this form and return to the catalogue to determine if the item is available in paper format or from another provider. If the word 'proxy' does not appear in the address window, return to the Western Libraries website and login again.

Problems or comments? Please contact us.