Picking up library materials at your preferred Western Libraries location
If the library material you need is in storage, at a remote Western Libraries location, or held by one of the affiliated University College libraries, then you can request the item and pick it up at your preferred Western Libraries location.
Short loan, non-circulating, and reserve items can not be requested: they must be checked out directly from their home library.
Items cannot be requested for pickup at their home library (ie an "In Library" Education item with a a location of "EDU Stack" cannot be requested for pickup in the Education Library).
This service is only available to current Western or Affiliated University College faculty, students and staff.
All others must contact staff to request items.
Placing a Request:
- Locate the item record in the Shared Library Catalogue
- Login to My Library Account
- Choose a pickup location from the drop down menu
- Select the specific item you need
- You will see a confirmation message if the request was successful.
Requested items will be available within three weekdays at the Service Desk of the selected pick up location. If an item is not available, you will be notified.
A "hold pickup" notice/text alert will be sent to you when the item is available.
Requested materials will be held for four days only. Items not picked up within this time will be returned to the item's home library, or forwarded to the next patron in the hold queue.