Western Libraries

Print, Copy, Scan


Equipment Locations

Library Location Print, Copy, Scan Station
Stand Alone
Document Scanner
Micro Scanner
Archives & Research Collections Centre
Reading Room
(Registered Patrons only)
1 * No 2
C.B. "Bud" Johnston Library Main Floor
1
No No
Education Library Main Floor
1
No No
John & Dotsa Bitove Family Law Library Main Floor
2
Main Floor
2
No
Music Library Second Floor Talbot College
3
No Second Floor Talbot College
1
Allyn & Betty Taylor Library Main Floor 3


Collaborative Learning Centre
1
No
The D.B. Weldon Library Main Floor 6

No Main Floor (behind Spencer Gallery)
3
Map & Data Centre Ground Floor Weldon Library
1
Ground Floor Weldon Library
(Map & Data Use Only)
1
No

Exceptions

* Archives & Research Collections Centre Reading Room:

  • Print, Copy, Scan services are only available for registered users of the Reading Room
  • Staff need to be consulted before copying or scanning take place
  • If staff assistance is required, additional fees may apply.

Additional Western University print, copy, scan services are available:

Printing, Copying and Scanning at Brescia
Printing, Copying and Scanning at Huron
Printing, Copying and Scanning at King’s

Genlabs: various locations for computers, software, and scanners.

Creative Services, 2nd level of UCC for colour copying and faxing.

Payment, Cost and Refunds

Payment

All printing and copying is paid for through your PaperCut account. You can add funds to your PaperCut account using a credit card or pre-paid PaperCut card.  

Pre-paid cards are available for purchase in $1.00, $5.00, $10.00 or $20.00 amounts at the Service Desk of most library locations.

Credit Card

PaperCut accepts Visa and MasterCard credit cards.

The minimum amount you add by credit card is $5.00.

Alumni and Guests cannot add funds by credit card at Guest computers in Western Libraries locations.

Cash

Pre-paid PaperCut cards can be purchased with cash at most Western Libraries Service Desk locations.

Alumni and Guests must use pre-paid PaperCut cards to add funds to their PaperCut accounts in Western Libraries locations.

Debit

Pre-paid PaperCut cards can be purchased with debit at The D.B. Weldon Library and Allyn and Betty Taylor Library.

Cost

Printing and Copying
Black and White 10¢ per page, 20¢ double-sided
Colour 50¢ per page, $1 double-sided
Scanning
  • Scanning to email or USB device is free
  • Microform (microfiche or microfilm) scanning to a USB device is free
  • Microform scans sent to a printer are the same cost as printing or copying.

Refunds

Western Libraries will accept the following reasons for refunds:

  • Streaked or faded toner
  • Paper jams where printer doesn't automatically reprint the job
  • Printer has to be powered down to fix an error and the print job does not print upon powering back up.

If you need a refund for your print, photocopy or scanned job please contact staff at the Service Desk of your library location.

Refunds to your PaperCut account OR reprints will be provided at the discretion of staff.

Staff will not issue refunds for any unused balance on your PaperCut account, including when you leave Western and/or graduate. You are advised to only add the amount of funds to your PaperCut account you will need for your print, copy or scan jobs.

File and Paper Size

File Size Limits

Printing

PaperCut will not print file(s) that exceed a certain limit in total. It is suggested that you send files separately.

Sent By Limit
Email 15 MB 
WebPrint 25 MB

Scanning

There is a 15 MB limit for scanning to email.

There is no limit to scanning to a USB.

Paper Sizes 

All locations have letter (8.5” x “11”), legal (11” x 14”) and ledger (11” x 17”) size paper.

Copyright

Western faculty, staff and students are creators of material that is subject to the protections of the Canadian Copyright Act. Every day, we also use the copyright-protected material of others in the course of our research, teaching and learning. The law and its application by Canadian courts serve to strike an equitable balance between these creator and user rights. Accordingly, each of us has both privileges and obligations that arise from Canadian copyright law itself and as it has been interpreted and applied by the courts.

For more information about copyright, as well as links to copyright resources and tools, please go to Copyright@Western.

How Do I...

How do I log in to PaperCut?


On the left side of the Western Libraries homepage under "Getting Started" choose PaperCut Login.

Students, faculty or staff log in

Current students, faculty and staff at Western have a PaperCut account. Use your Western Identity username and password to log in.

PaperCut Login screen

Alumni & Guests log in

Alumni and Guests must register for a PaperCut account in order to print, copy or scan at Western Libraries. You must have an email account to register.

 How do I create a PaperCut account? (Alumni and Guests only)

On the PaperCut login page click "Alumni and Guests - Register here".

Alumni and Guests register here PaperCut login screen

Complete the registration form then log in to PaperCut to manage your account, or to print, copy or scan documents.

PaperCut New User registration image

Alumni and Guests MUST use Web Print or Email to print documents.

How do I manage my PaperCut account? (all users)

Once logged in, your activity summary and balance are displayed.

How do I add funds to my PaperCut Account?

You can add funds to your PaperCut account online with your Visa or MasterCard credit card. The minimum amount you add by credit card is $5.00.

You can purchase a pre-paid PaperCut card (available in $1.00, $5.00, $10.00 or $20.00 amounts) with cash at most locations, or with a debit card at The D. B. Weldon or Taylor Libraries.

In Western Libraries locations Alumni and Guests must use pre-paid PaperCut cards to add funds to their PaperCut account; adding funds by credit card is not available at Guest computers.

How do I add funds to my account with a credit card?

The minimum amount you add by credit card is $5.00.

.Add Credit to PaperCut account image

Enter your credit card information

PaperCut credit card information screen

   Click "Process Transaction."

How do I redeem a Pre-paid PaperCut Card to fund my account? (all users)

In Western Libraries locations Guests must use pre-paid PaperCut cards to add funds to their PaperCut account.

Purchase a pre-paid PaperCut card (available in $1.00, $5.00, $10.00 or $20.00 amounts) at most locations with cash, or with a debit card at The D. B. Weldon or Taylor Libraries.

Example:PaperCut Card

Click "Redeem Card".

PaperCut Redeem card image

Enter the card number, including the letter and hyphens, to add the pre-paid amount to your PaperCut account. To verify the amount was added to your balance click "Summary".

PaperCut Summary display

Once the pre-paid amount is added to your PaperCut balance the pre-paid card is no longer valid. Unused pre-paid PaperCut cards expire by the date specified on the card.

 

How do I transfer funds to another user in PaperCut?

transfer funds

 

transaction history

 

How do I print from a library computer? (Students, faculty or staff)

How do I print from a Guest computer? 

Students, faculty or staff

Alumni or Guests

How do I print from email?

Send documents as email attachments. There is a 15 MB file size limit.

From: your PaperCut account

To: the printer's email address, example:

 library-black-and-white@uwo.ca  for black & white
 library-colour@uwo.ca for colour.

Log in to the Print, Copy, Scan station with your PaperCut username and password, release and retrieve your print job.

How do I use Web Print?

This printing option allows you to upload documents from any browser or from your laptop.

There is a 25 MB file size limit.

Documents sent using Web Print are printed as is; print properties cannot be changed.

PaperCut Submit a job

Select a printer: "drucker\Library-Black-and-White" for black & white,  or "drucker\Library-Colour" for colour.
PaperCut Print Options image

Click "Print Options and Account Selections" to change the number of copies as required.
PaperCut Upload documents image

Click "Upload Documents".

PaperCut Upload Files image

Supported file types are displayed.
Drag one or more files, or click "Upload from Computer" to browse and select files to print.

PaperCut Upload Complete image

Click "Upload & Complete" to send the document(s) to the printer.

PaperCut Held in Queue

Once the upload is successful the status will display "Held in queue".

Log in to the Print, Copy, Scan station with your PaperCut username and password, release and retrieve jour print job.

How do I print from a USB device?

From a Library Computer

From a Guest Computer

From a Print, Copy Scan station

This service only works for PDF files. IF the PDF has colour the Print, Copy Scan station will print in colour by default and charge accordingly. 

How do I get my print job?

Log in at a Print, Copy, Scan station in any library to pick up your print job. It will be held in the print queue for 3 hours.

All users may use the on screen keyboard and number keypad to log in. Western students, faculty and staff may log in with Tap to Go.

Western students, faculty and staff- log in with your Western Identity username and password.
Alumni or Guests- log in with your PaperCut registered email username and password.

Once you log in your PaperCut account balance is displayed along with your documents that are ready to print.

You have the option to:

Click "Refresh" if any recently uploaded files have not yet appeared in your list.

How do I Tap To Go? (students, faculty or staff only)

To use "Tap To Go" you must first link your Western ONECard. To associate your card:

Next time you use the Print, Copy or Scan station just Tap To Go !

How do I copy?

To use the document feeder:

To copy double-sided:

To copy in colour:

To zoom: (reduce or enlarge)

How do I scan a document?

Scanning is FREE but you must have a minimum of 50¢ on your PaperCut account to enable this function.

To scan to a USB device using a Print Colour, Copy or Scan station:

     There is no limit to scanning to a USB.

To scan to a USB device on a Stand alone scanner:

Ask for assistance from staff at the Service desk in your location.

To scan to Email on a Print Colour, Copy or Scan station: (all users)

      There is a 15 MB file size limit. It is suggested that you scan files in separate emails to avoid exceeding this limit.

To scan to email on a stand alone scanner:

Ask for assistance from staff at the Service desk in your location.

How do I scan a microform?

Ask for assistance from staff at the Service desk in your location, or read the posted instructions.