Library Accessibility

Western Libraries strives to provide inclusive environments for all library users to engage in research and scholarship. We offer several facilities and services to enhance the accessibility of our library locations for persons with disabilities.

Eligibility for Services

Western students and staff are encouraged to work with campus partners to identify accessibility services available across the university.


Accessible Education provides campus-wide supports and services to Western students with disabilities, across all programs and faculties.

Students registered with Accessible Education are eligible for services supported by Western Libraries. There are five libraries and an Education Resource Centre on Western’s campus, each with their own unique collections and spaces.


Western staff can contact Health and Wellbeing services, working collaboratively with a consultant to determine needs and facilitate access to further resources. This may include a referral to Western Libraries to request materials in accessible formats or support with navigating physical spaces and collections access.

Contact Us

There are multiple ways to get in touch with us.

For general inquiries, including support with access and navigation of our physical spaces, location-specific requests for accommodation, and research support, please email

Accessible format support is provided centrally on behalf of all Western Libraries locations via in-house scanning, collaboration with publishers, and the Accessible Content ePortal (requires access tokens distributed via Accessible Education).

For research assistance, contact the Info Desk at any of the library locations.

Persons seeking individualized reference assistance may contact Western Libraries to discuss their research needs.

Social Media

Western Libraries’ social media (Twitter and Instagram) provide helpful updates designed to be inclusive communications, with alt text on images, limited use of acronyms, and captions in plain language.

Other Accessibility Services

Western University and London Public Library offer a variety of accessibility services. 

Services at Western

Services at the Affiliates

Services at London Public Library