Western Data Science Solutions

Looking for help with statistics?

What do we offer?

Western Data Science Solutions (WDSS) offers statistical consulting and workshops on software and data analysis. These services are brought to you by the Department of Statistical and Actuarial Sciences in cooperation with Western Libraries and with generous support from Western University through targeted funding to the Faculty of Science.

WDSS occasionally offers short workshops in R:  see http://www.uwo.ca/stats/services/workshops.html for scheduled workshops.

Consult the WDSS home page for further information about the service.

Where is the help desk?

The help desk service is in Room 17A, Ground Floor, The D.B. Weldon Library.

* Please note that on October 4, 18, 25 and November 14, 2018, the help desk will be located in Room 245A, The D.B. Weldon Library.

What are the help desk hours?

The consulting service will be available during the 2018 Fall term from September 18 - December 7, 2018 and will not be open during the fall reading week.

During the Winter term the service will be available from January 14 - April 11, 2019 and will not be open during the winter reading week.

During the Fall and Winter academic terms, help desk hours are :

  • Tuesdays 13:00 - 17:00 - Consultant 1
  • Wednesdays 09:00 - 13:00 - Consultant 2
  • Thursdays 09:00 - 13:00 - Consultant 3
  • Fridays 13:00 - 17:00 - Rotating Schedule as follows:
    • Consultant 1 - Sept 21, Oct 19, Nov 9, and Nov 30
    • Consultant 2 - Sept 28, Oct 26, Nov 16, Dec 7
    • Consultant 3 - Oct 5, Nov 2, Nov 23

Please note that on September 18 and 21, the service will be available from 13:00-16:00.

Priority will be given to those with scheduled appointments. However, consultants will be happy to meet with you on a drop-in basis when they are not with another client.

How do you contact the help desk?

Send an email to wlstathelp@uwo.ca.

How is the help desk intended to assist users?

Here are some examples:

  • Planning for appropriate sampling and study designs and the choice of appropriate statistical methodology (e.g., I want to study this subject - how should I conduct the study and conduct my statistical analysis to address my research question?);
  • Data analysis (e.g., What summaries and procedures should I use, or how do I produce them?);
  • Interpretation of results (e.g., I've done this analysis - what does it mean?);
  • Software selection and use (e.g., Would it be best to use R, SPSS or SAS for the analysis I need to do? How do I get started?);

What is the help desk NOT intended for?

Here are some examples:

  • To do the statistical analysis for a research project. Note that the role of the consultants in Western Data Science Solutions is to guide and provide instruction to researchers to produce their own summaries, analyses and reports.
  • To develop course materials or to offer a session or workshop outside the Department of Statistical & Actuarial Sciences.
  • To provide statistics course help. If you are taking a statistics course through the Department of Statistical & Actuarial Sciences, visit the Statistics Help Centre (From http://www.stats.uwo.ca/ navigate through Undergraduate > Current Students > Help Centre Schedule). Otherwise, please contact your instructor and/or course TAs for help.

Researchers, departments or units seeking more extensive statistical consulting services, customized workshops, etc. can contact Dr. Vera Tai (vtai4@uwo.ca) to inquire about arrangements such as fee-for-service projects or collaborative research with faculty and/or graduate students in the Department of Statistical and Actuarial Sciences.

Please provide feedback!

The day after your appointment, you will receive an e-mail with a link to provide feedback. If you used the help desk as a drop-in client, please complete the anonymous feedback form (http://goo.gl/forms/FHVBQhDZ3A). Your feedback is vital for the continued operation of the service!