Western Libraries

Western Data Science Solutions

Looking for help with statistics?

What do we offer?

Western Data Science Solutions (WDSS) offers statistical consulting and workshops on software and data analysis. These services are brought to you by the Department of Statistical and Actuarial Sciences in cooperation with Western Libraries and with generous support from Western University through targeted funding to the Faculty of Science.

WDSS occasionally offers short courses in R: see http://www.stats.uwo.ca/modules/piCal/?cid=00010 for scheduled courses.

Consult the WDSS home page for further information about the service.

Where is the help desk?

The help desk is available in Weldon Collaborative Technology Room 17A (in the Map and Data Centre on the ground floor of the D.B. Weldon Library), beginning on Monday, September 18 for four days a week through the term, concluding on Thursday December 7, 2017. The help desk will not operate during Reading Week (October 9-13). (Note: on Thursday October 5, the help desk will be located in the Library Instruction Room (also located in the Map and Data Centre) rather than in Room 17A.)

What are the help desk hours?

Priority will be given to those with scheduled appointments. However, consultants will be happy to meet with you on a drop-in basis when they are not with another client.

How do you book a help desk appointment?

How do you contact the help desk?

Send an email to wlstathelp@uwo.ca.

How is the help desk intended to assist users?

Here are some examples:

What is the help desk NOT intended for?

Here are some examples:

Researchers, departments or units seeking more extensive statistical consulting services, customized workshops, etc. can contact Dr. Vera Tai (vtai4@uwo.ca) to inquire about arrangements such as fee-for-service projects or collaborative research with faculty and/or graduate students in the Department of Statistical and Actuarial Sciences.

Please provide feedback!

The day after your appointment, you will receive an e-mail with a link to provide feedback. If you used the help desk as a drop-in client, please complete the anonymous feedback form (http://goo.gl/forms/FHVBQhDZ3A). Your feedback is vital for the continued operation of the service!